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Great Product/People. Terrible leadership

Staff Software Engineer
Former Employee
Worked at Shopify for 6 years
July 11, 2023
Montreal, Quebec
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

My journey at Shopify was filled with growth and innovation. I found daily joy in contributing to its mission and groundbreaking product. Being an engineer here meant working at the industry's cutting edge.

Furthermore, Shopify's commitment to Open Source Software (OSS) is laudable, with dedicated full-time maintainers enriching the ecosystem.

Cons

Over the last six years, certain critical aspects of Shopify have unfortunately deteriorated at a rapid pace.

Leadership began to seem less receptive to engineering input, and priorities shifted frequently, which led to a fragile ecosystem that was increasingly challenging to maintain.

Furthermore, the clarity regarding individual impact began to diminish.

Regrettably, this sentiment is not solely mine but shared among various colleagues.

Personally, it was disheartening to witness three engineers whom I had referred leave the company due to these changes.

Additionally, in recent years, work-life balance has skewed problematically towards work, contributing to stress and potential burnout among the team.

Advice to Management

Leadership's push towards excessive workloads risks promoting overworking and burnout in individual contributors. This pressure fosters a competitive environment that undermines work quality and employee satisfaction.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
2.0
Compensation and Benefits
4.0
Senior Management
1.0

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