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Overworked and unappreciated

ETL
Former Employee
Worked at Target for 9 years
March 13, 2014
Nashville, Tennessee
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Training and benefits are far better than the competitor's.

Cons

Assistant managers (ETL's) are expected to work too many hours. Salary plus hours worked means they earn less than minimum wage.

Advice to Management

Please respect the ETLs and genuinely listen to their concerns. They work very hard and are treated like sub-humans.

You are hiring a lot of young people right out of college. These people are too often not prepared to work relentlessly long "retail" hours. They are also dumbfounded at the level of stress that comes from running a big-box store that is all too often understaffed.

The turnover is way too high. Interns find it very difficult to promote because upper management places unnecessarily high standards. They pass up extremely qualified individuals from within while they are very eager to hire horrible candidates from outside (college recruitment).

By the way, you must have a college degree to be considered management material. There is an overwhelming amount of stress on the more experienced staff members who find themselves carrying the weight of peers that are grossly unprepared. The constant turnover at the ETL level doesn't help.

I hope that the district-level leadership will one day listen to people that work so hard to make them look good.

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