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Retail is retail..

Front End Supervisor
Current Employee
Has worked at The Home Depot for 9 years
August 27, 2012
Mesa, Arizona
3.0
Doesn't RecommendPositive OutlookApproves of CEO
Pros

Home Depot has a tight-knit employee base. The associate discounts through other companies are very decent; for instance, Verizon, various insurance groups, and other retailers. The health plans are very good. The employee stock purchase plan is also a plus.

Cons

Inconsistency in wages. Follow through on projects and reviews. Scheduling. Technology. These seem to be the consistent issues brought up in "town hall meetings" that seem to consistently be present.

Advice to Management

When it comes down to it, the biggest thing hurting Home Depot is poor management. There are a lot of very good managers that work for the company. However, the managers that are poor performers—the ones that do not hold all employees to the same standards, or that look the other way when unethical things happen, or even the manager that will say "I wasn't hired to make friends"—are the ones that give Home Depot a bad rapport.

My advice to upper management (at the district level and higher) would be to please have higher standards when hiring assistant store managers and store managers. Maybe a review of hiring practices is needed.

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The Home Depot Interview Experiences