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Good benefits, which include free lunch.

Work culture is great, and the people in it are friendly.

Cool and professional CEO.

Micromanagement is built within the actual system, tracking -each- minute of your daily/weekly tasks. They base this KPI at times over the quality and quantity of your outputs.

They care more about you being in a certain "Status" for up to 5 hours a day, e.g., they want you (not need) to be in "Moderation" rather than achieving deadlines and prioritizing tasks. This system punishes efficiency and multitasking champions.

When there are other tasks during the day such as Data work, Meetings, Coaching, reports, etc.

Zero. Zero room for growth as a QA currently, 2023-24, based on my experience.

Management knows about this, but they do not care about the employees' concerns.

They emphasize "well-being" but do not tackle real issues such as micromanagement. In fact, they enforce it.

Set a workload that you need to achieve clearly and trust your team/employees to do the job they applied for and were successful in.

Measuring work based on being on a status is disingenuous and inaccurate for seeing who is performing well and who isn't.

Many fail, including myself, to hit these targets, even though we outperform and have more outputs than others. At the end, you only care about how many "hours" I was on a certain task.

One QA can sample 250 samples in 2 hours, and another will do 250 in 5 hours. You punish the person who is more efficient, who can then complete other tasks such as reporting/data, and reward people who do less.

This breeds a culture of people who purposely slow down their performance to meet "timing" KPIs, which throws efficiency out the window.

Set a goal, and we employees WILL do our jobs and hit it.

Setting a "timing" KPI does nothing but micromanage, and there is literally no benefit but lower morale.