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Solid company if you are L-ladder

Senior Quality Specialist
Current Employee
Has worked at Uber for 4 years
July 31, 2021
Chicago, Illinois
3.0
RecommendsNeutral OutlookApproves of CEO
Pros

There's a lot of opportunity for career development. A lot of roles at Uber are loosely defined, and there are a lot of orgs eager to train and develop entry-level candidates to develop incredibly valuable skills that can make you very marketable elsewhere. Lots of personal and professional development and training programs are sponsored by Uber, especially for entry-level employees.

Cons

The organizational structure for support level employees versus the L-ladder or salaried employees is very different.

Lots of benefits are cut off from S-ladder employees, with slower growth and fewer opportunities.

Essentially, the company feels like two organizations: one with great perks, etc., and one with a customer support focus with very restrictive policies.

Advice to Management

More parity between the S-ladder and L-ladder. Obviously, customer-facing roles need some constraints regarding PTO, etc. However, a lot of S-ladder roles are not customer-facing and should not be subject to the same rules. It's incredibly alienating to work with cross-functional partners who have tons of perks you don't have access to merely because your job level doesn't rate that level of benefits.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
3.0
Compensation and Benefits
2.0
Senior Management
3.0

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