I was initially contacted by an in-house recruiter on LinkedIn, who was very understanding and patient with my need to discuss the opportunity with my partner. I really enjoyed the interview process; it felt much more like a series of really interesting conversations than a traditional interview. After speaking with the hiring manager, I had three more interviews, and everyone I spoke to was very welcoming and friendly, and I felt like they wanted me to succeed. A list of interview topics was given in advance, as was ample prep time. The time from initial contact to offer was seven weeks.

Describe a scenario where you resolved a performance issue.