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Good compensation and benefits, but little job security in IT for experienced workers

Applications Development and Support
Former Employee
Worked at Verizon for less than 1 year
January 13, 2015
Tampa, Florida
4.0
RecommendsNeutral Outlook
Pros

Paycheck is good (though I hear the newer, younger workers are making less than I would have thought).

Benefits are good (even if the employee contribution amount is increasing, benefits are still good).

Bonus amount is quite good in recent years.

401K plan options and matching dollars are pretty good (options not great but OK).

Training is available and required (a good thing... though it depends if you will ever get to use it).

Depending on the job and/or group, job flexibility can be very good.

Cons

IT work is constantly being migrated to India and other offshore locations. There is very little job security for most older IT workers, and even for many newer, younger hires. Some groups work a lot of hours, while groups physically right next to them work much less overtime, if any. This hurts morale for the workers required to work 50, 60, 70, or 80 hours, and all hours of the day and night.

The wireline side of the house is treated with little respect compared to the wireless side.

Layoffs are no longer restricted to those with lower skills or knowledge but are more on how much one makes.

Company decisions still appear to be political (internally) and short-term focused.

Advice to Management

Recognize that Wireless has a good product, but that doesn't mean their back-end systems are any good. Customer service is still bad. Be careful on who you lay off and how much IT work is sent to India, as there will be no going back once all your expertise is gone.

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