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From great to crap in a short period of time

Global Escalation Engineer
Current Employee
Has worked at Verizon for 4 years
March 7, 2015
Dallas, Texas
3.0
Doesn't RecommendNegative OutlookApproves of CEO
Pros

Verizon has one of the best medical, vision, and dental plans that I have ever seen. They provide 80 hours of vacation, which rolls over to a maximum of 120-hour cap, 56 hours of personal time, as well as 5 sick days a year. They also have a 10% annual bonus.

First and second tier managers are very laid back and don't micromanage. You have a job and are expected to complete your duties daily.

Teams are happy to work together and provide different viewpoints and expertise to resolve issues.

Cons

Verizon has started outsourcing all technical support to India and reducing teams dramatically. Most people still with the company feel that it is only a matter of time before everyone is laid off.

Work/life balance is horrible. It's normal to put in 20-30 hours of overtime a week, which will go completely unnoticed by management.

Once Verizon took over Terremark, the work environment went from highly motivated to extremely low morale in less than a year. Verizon politics ruined the company.

Extremely underpaid for the amount of duties and work assigned. Verizon does not pay market value, or even close.

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