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Not as good as it used to be when I first joined

Software Engineer
Current Employee
Has worked at Verizon for 9 years
August 22, 2012
Boston, Massachusetts
3.0
RecommendsNeutral OutlookNo CEO Opinion
Pros

Able to work from home. Flexible hours, as long as you deliver results. Good benefits, including tuition assistance.

Cons

Difficult to get promotions; favorable to people who are friends with existing leadership.

Lots of reorganization, and with them, layoffs. They do not always work or improve anything.

Very bureaucratic; even to order some business cards is a pain, which makes you give up.

Working hard doesn't seem to pay off; recognition is rare.

Too focused on cost savings and less on customer or employee satisfaction.

Too much focus on offshoring.

Advice to Management

Focus on customer service and employee satisfaction.

Reduce the layers of bureaucracy.

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