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In over 25 years, I've gained a wealth of experience. My work-life balance is nonexistent

Software Engineer
Former Employee
Worked at Verizon for 20 years
February 9, 2015
Lowell, Massachusetts
3.0
RecommendsNegative OutlookNo CEO Opinion
Pros

The benefit package is top-best; I haven't seen anything comparable.

Tuition assistance is the best around.

There's access to all kinds of technologies and tools for learning and personal development.

Work relations are good, not too overboard but OK.

Cons

Very unstable job security, reorgs every other month, lots of RIFs all year round.

Very limited growth opportunities. You can get all the personal experience and learning you want, but you will just progress up to a certain level. Above levels are reserved for club members only.

Completely nonexistent balance of work and personal life. It is expected that you answer phones 24/7, all 365, even on vacations, with no extra compensation, as 'it is expected'.

All your work relation with the corporate is through your superior. HR doesn't exist to deal with employees, mediate, or even give you an exit interview.

Lots of stress and overpressure for little things if they are 'in the radar' of some executive. Lack of perspective on what is really important for the business, and more on what is important for your boss's career.

And no, no promotion if you don't belong to the club.

Advice to Management

If looking to stay long term, take a deep dive into technology and the bleeding of talent due to mishandling there. Get HR to be more involved in the employees' needs. Salaries are OK, no more than that. Benefits are very good, but to retain talent, you'll need to approach things differently in how you handle employees. Happy employees work harder and better to retain customers and provide better services, as opposed to just letting stuff happen because it's not worth it.

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