The associates that worked under me were great. I built a positive rapport with my front-end workers. I made sure they understood what they were supposed to be doing. If they had any questions, I was always right there to answer or assist them whenever I could. I never asked an associate to do a job or task that I wouldn't do myself.
I was the only manager that went and spoke to every one of my associates individually every day, no matter how busy I got. I made sure they were doing okay that day, made sure every one of them had their breaks, and I would cover them myself if I needed to on register or self-checkout for whatever reason. And if they were having a tough day or needed some extra time, as long as they told me, I was fine with it (within reason; it's another thing when you're "having a day" and need extra time every single day though).
With that being said, any time I needed to rely on one of them (help me with a task, help get the register lines down, wait a little longer for their break, etc.), any one of them had my back without a question, no attitude. They did what I needed them to do.
You've gotta make sure your employees are appreciated and know they are appreciated, and you will get the best work out of them. So my associates were the biggest pros of the entire company! They made my job worth it every single day, no matter how tough the situation.
Management above me (coaches) were terrible! They were all entitled, never helped when you needed them for anything, bent policy over any little customer issue, making you look stupid right in front of the customer that you just stood your ground to on a situation (sometimes, yes, we bend the rules for a customer, but in certain situations, it's not the right thing to do). They sat in the offices acting like they were busy "doing schedules" or something, and let their favorites do anything they wanted to do. They took off all the points for anybody THEY wanted to, while us good workers can't even get a half point taken off when we've barely had any occurrences their entire career with Walmart.
AP associates are all young guys who zoom the cameras in on girls' behinds all day. When you need them, they're "too busy" unless they're trying to hit their stop goal for the day; they ignore us. Then they try to get every girl's number they pull into their offices for shoplifting if they thought she was fine, or they let them walk right out the door with merchandise so they can try to get some from her.
The company is ridiculous, and the pay isn't worth it in my opinion. I took a $6 pay cut and went to another company because of my mental health, and I am way happier than I ever was at Walmart!
You guys have serious potential, Walmart, but you need to take a serious look into who you're hiring and promoting and give the hard workers a reason to stay because we may all be replaceable, but good workers are one in a million, and you should learn to treat and take care of them way better! Open your eyes and see what is really going on in your stores! You will see that many of your store managers and coaches are running an extremely toxic environment, which is seriously running your good workers away due to mental health issues from the terrible treatment they are going through.
Open your eyes and seriously be aware of who you have running your stores, and see what is really going on behind the scenes.
I applied on the Walmart career site. I received a phone call and text to schedule an interview. After that, it went smoothly, sort of. However, it depends on whether the position is open.
Average questions about being a leader, situation, and company policies. You can either apply internally or externally. Usually, internally, you have to have some front-end experience with money center and customer service.
I was asked about my prior jobs and work experience that would pertain to the job. I was asked how I would handle a distraught and angry customer. I was asked why I wanted to work for Walmart.
I applied on the Walmart career site. I received a phone call and text to schedule an interview. After that, it went smoothly, sort of. However, it depends on whether the position is open.
Average questions about being a leader, situation, and company policies. You can either apply internally or externally. Usually, internally, you have to have some front-end experience with money center and customer service.
I was asked about my prior jobs and work experience that would pertain to the job. I was asked how I would handle a distraught and angry customer. I was asked why I wanted to work for Walmart.