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Beware a lack of upward mobility

Software Engineer II
Former Employee
Worked at Wayfair for 4 years
April 22, 2022
Boston, Massachusetts
2.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

The best part of the job was working with my coworkers. Everyone I ever interacted with was inclusive and genuinely seemed to care about everyone. We had a lot of fun together and built some great products at times.

Decent health care coverage options and 401k matching.

Cons

Management has abandoned all hope of promoting from within. In a call with an L6 director, we were actually told that if we weren't happy with waiting until things improved for opportunities for upward mobility, we should interview elsewhere.

Even before the recent slump in sales (and subsequent tank of the stock from over $350 to around $100), the goalposts were moved every review cycle. Promotions are graded on a curve, so unless you abandon your personal life, don't expect recognition in the way of merit-based grants or promotions.

Pay is average, at best. After years of ~1% raises (not even enough to match inflation), I was shocked that when I re-entered the job market, I was able to get a 25% bump in pay.

Upper management is insistent that everybody be in the office. No exceptions.

They're offering a hybrid model now, but I wouldn't be surprised to hear it change to full-time in the office within the next year. C-level management doesn't believe in remote productivity and insists the culture can only be maintained in-person.

Turnover is insane. I thought it was crazy when I started that the average tenure of employees was about 2 years. It's even shorter now!

A lack of investment in those who are in the door can be directly blamed for the high turnover.

Advice to Management

Stop moving the goalposts for promotions.

Pay employees what they're worth.

Provide some flexibility in work-from-home.

You'll never be able to retain top talent without taking care of your employees.

I felt taken care of my first year, but additional stock grants that were hinted at never came. Merit increases were non-existent. Promotions only happened for the select few who don't believe in work/life balance.

I get that it's hard to focus on employees when the bottom line is struggling so much, but you'll never be able to keep the company stable without keeping existing employees happy.

And finally, actually show action towards resolving the pain points highlighted in the pulse surveys. Nobody below L5 ever believes anything will happen based on the surveys. Change that perception.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
2.0
Compensation and Benefits
3.0
Senior Management
2.0

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