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Been here for 5 years, but it continues to get worse every year

System Operations Engineer
Current Employee
Has worked at Wells Fargo for 6 years
February 13, 2025
Charlotte, North Carolina
2.0
Doesn't RecommendNegative OutlookApproves of CEO
Pros

It is a big 5 bank; it's great on the resume.

That is about all the pros I can think of.

Cons

Most of the promotional opportunities are for overseas employees in India and the Philippines. Can you guess why? Cheap labor.

My current pay is far below the US market average (30-40% less than average), which is caused by the huge overseas cheap labor forcing US colleagues to be underpaid.

The tech is not good here; there is a major outage every day because some low-paid engineer is copying and pasting code and pushing it through overnight.

When I joined this company, I believed I was going to work with brilliant people. That's not the case. This company truly runs on a 10/90 rule: 10 people do the real work, while the other 90 people are doing nothing or are not qualified to be in their positions. But because of cheap labor, they are kept there. Why is that?

Because if you are a US-based engineer, you are expected to help or "train" these cheap labor employees. However, half of them do not know the job well enough to understand what is being explained, or they do not understand the English language.

If you are qualified to be promoted, it is highly likely that it is not based on your work ethic or merit. It is most likely someone else who fits the DEI promotion criteria.

In all honesty, if you live in the Charlotte area and have a chance to find work elsewhere, please do so! You will end up doing your work plus your colleagues' work, all the while your DEI colleagues or overseas colleagues will be promoted to new roles.

If you are a new college graduate, look elsewhere. You will learn bad habits here, or you will become resentful of the corporate culture.

Someone might read this and ask why I am still here. This company will put you in a daze. You are just rolling through meetings and work like you are a machine. The days roll on, and you are not realizing how much time you have spent here with so little to show for it. Maybe this is my wake-up call to myself to move on.

Advice to Management

Promote qualified US-based employees. Half the employees who have been here for 10+ years are pushing paper at this point.

Stop the cheap, unqualified overseas labor; this does not help anyone in the company. Return to a merit-based promotional structure. Abandon DEI initiatives; you are not promoting the best and brightest, you are promoting people based on their human features.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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