Wells Fargo

Benefits are good. Pay is ok, depending on the role.

Leadership is out of touch with employees. They want agile but lack empathy. They threaten with metrics. They force return to office despite employee objections and waste enormous amounts of money discussing it. There is a strong command and control culture. And there is practically no change management across the board. All of this leads to low employee morale and engagement, further making any transformation minimal, if possible. When employees speak up, they get attacked for complaining or are simply ignored. Having said all this, how do I know leadership is disconnected? Because they hold town halls and claim the data doesn’t show that return to office is a problem. Clearly, because they don’t listen to the people.

Stop directing and start listening.

We are losing good people, perhaps in support of expense management goals from the top. We can’t hire people in critical roles because of RTO, lower pay, and a command-and-control culture.

If you want a good company culture, then stop trying so hard to create one and making yourselves look incompetent in the process. Instead, start listening to your employees about what they want in a culture. Because if you are successful, you will create a culture not unlike Chase, which has a terrible reputation in the industry, and we aren’t far behind.