I had a great experience with the interviewing team. They were well prepared and asked intelligent questions, and I was very impressed with their friendly attitude throughout the process.

The recruiting coordinator worked very hard to get the interviews scheduled because there were several rounds, and she did a great job keeping me informed.

While that was the positive, I felt I had to constantly ask for an update from the recruiter I had to deal with. Almost every email needed a follow-up.

I felt I was kept in the dark for the most part and had to ask repeatedly to understand what was going on a week after I'd completed my interviews, with no responses from the recruiter (including promised phone calls!).

Looking at other reviews, it appears many candidates have had negative interviewing experiences with Zendesk. This is a good company, and I wish they pay attention to candidate experience.

General management questions.