Pros: I have been associated with Zendesk for close to one year now. Being part of a team catering to internal customers, I have been interacting with not just product teams in Singapore, but also from other locations such as Melbourne and Copenhagen. I loved this global exposure and also understood that, in general, the culture across the organization is empathetic, supportive, and encouraging. I love the product that we are building, but the management is not very supportive or encouraging. At multiple occasions, I got the feeling that my concerns are falling on deaf ears. The management is not bold to take a stand, and most concerning, some managers are bringing in a blame culture (which I felt is just against the overall Zendesk culture). Probably, that's the reason a lot of folks from my existing team either moved out or moved to other teams.

Cons: So far, only one concern: people management.

Pros: Good work-life balance. Some of the last acquisitions can be interesting projects to work on.

Cons: A bit chaotic in terms of strategy and team management.

Pros: Good work-life balance. Teammates are awesome.

Cons: The Board of Directors does not have a clear strategy. The company is going private.