Pros: Catered lunch once a week. Parties. Nice office.

Cons: Location: Hope you like walking past poop and needles every morning! HR protects the company: Bring up issues about your manager and they'll either forward them to the manager themselves or ignore them. Usually, they did the former. Managers have total power: If your manager doesn't like you, you're not going to last at the company. They have total discretion to determine who gets to do what, and will assign you no work, then criticize you for doing no work. Finally, while the non-engineering onboarding was comprehensive, the engineering onboarding was virtually nonexistent.

Pros: The company has a great culture, and they take care of their employees very well. They are expanding a lot faster, but this is putting stability at risk sometimes. Overall, the company is a good place to work. Some of the teams' work might be boring.

Cons: Salaries and benefits are not up to the market rate, but stock doing great is the best thing. Hiring too many middle managers is making things complicated and giving a feel of a large organization rather than a startup or mid-size company.

Pros: Up until October of 2021, this was a pretty good place to work. Good product, growing quickly, good WLB, remote friendly, and people were generally nice.

Cons: Everything started going downhill when the CEO wanted to buy his friend's SurveyMonkey business for over $4 billion towards the end of 2021. The market and shareholders hated it, and the deal failed by historic margins in a 90%+ vote against such a deal. The Board of Directors unanimously supported the CEO and provided zero oversight. Following that embarrassing blunder, the CEO and Board were shopping around to sell Zendesk because shareholders lost complete confidence and required them to sell or get fired. One side-note: before the final vote on the survey tool, the Board (which includes the CEO) rejected a $17 billion unsolicited deal because it would undervalue the company. The Board ended up failing to find a buyer during its search, given it was a bad time to sell since the market deteriorated, and told shareholders they unanimously decided to stay independent. Less than two weeks later (no joke), the Board announced they signed an agreement with a Private Equity firm to sell the company for $10 billion, $7 billion less than the original offer they rejected because they said it was valued too low. Absolutely nobody can make sense of this, other than the CEO and Board trying to save their skin because they would get fired. The vast majority of internal employees are against this deal because Zendesk is a good company led astray by a corrupt CEO that has long overstayed his welcome and a seemingly corrupt Board that unanimously does whatever the CEO tells them to instead of upholding their legal duties to act in the interest of shareholders. Shareholders have to lock in huge losses given the Board panic sold on 4-year lows. Unless this deal gets shut down (which is possible given how bad it is), don't bother joining. Under PE, $5 billion of debt will be thrown on Zendesk's books with over $300 million in interest payments that will lead to steep cuts in benefits and company-wide layoffs.