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Great people, poor technical leadership

Software Engineer
Former Employee
Worked at Zendesk for 4 years
August 7, 2020
2.0
Doesn't RecommendNegative OutlookApproves of CEO
Pros

Some amazing, intelligent, kind, talented people are working there.

Flexible work culture, decent compensation, good benefits.

Cons

Almost non-existent technical leadership above the senior manager level.

Inability to hire and retain senior technical talent.

Lack of collaboration between product and engineering.

More than a few toxic people who have been there for a long time.

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