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Love this place

Software Engineer
Current Employee
Has worked at Zendesk for 1 year
February 4, 2013
San Francisco, California
5.0
RecommendsPositive OutlookApproves of CEO
Pros

Great people and managers. The employees really seem to love the company and the product, and believe in its focus. The customers love the product too. Just search for Zendesk on Twitter and see what I mean. How many companies get constant props for their customer service? If you know of any other than Zendesk, then they're probably a customer of Zendesk.

Cons

The codebase, both for infrastructure and product, can use quite a bit of work. But it's a result of having to scale so quickly, and it seems to be their main focus now.

Advice to Management

Keep up the good work. Keep listening to your lower people. They have great ideas, and the company can greatly benefit from the many eyes on our product and plans. Also, try to dogfood more.

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