The interview was for a Senior Leadership position and was professionally conducted by the recruitment team.

There were three rounds, and the panelists were on schedule.

Questions ranged from vague to not related to the Job Description (JD).

Panelist tenure was not aligned with the required roles. For example, a Staff-level candidate with 5-7 years of tenure was interviewing for Director and Senior Director roles.

Mostly focused on customer engagement, escalation management, and marshalling resources for ticket management.