Escalation Engineer Interview Experience - Bengaluru, India
March 1, 2021
Positive ExperienceGot Offer
Process
Three rounds of interview for the role I have joined:
- Round 1: Technical abilities and technical screening
- Round 2: Presentation and cognitive thinking (technical and conversation skills)
- Round 3: Managerial (interview with hiring manager, simple and straightforward)
Questions
Questions will be based on the role applied for.
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Interview Statistics
The following metrics were computed from 2 interview experiences for the Zscaler Escalation Engineer role in Bengaluru, Karnataka.
Success Rate
50%
Pass Rate
Zscaler's interview process for their Escalation Engineer roles in Bengaluru, Karnataka is fairly selective, failing a large portion of engineers who go through it.
Experience Rating
Positive50%
Neutral50%
Negative0%
Candidates reported having very good feelings for Zscaler's Escalation Engineer interview process in Bengaluru, Karnataka.
Zscaler Work Experiences
5.0
All Good, No Problems
Escalation Engineer • Former Employee
Bengaluru, Karnataka, India
October 22, 2025
Pros: All good here, no such problem.
Cons: Not that I'm aware of.
5.0
A great place to work
Escalation Engineer • Current Employee
Bengaluru, Karnataka, India
September 14, 2021
Pros: Even though it is WFH, I felt the work environment is good. Great minds working together and colleagues are supportive. Positive environment, it makes you feel good and grow yourself. Great products within the company, and it's always an opportunity to learn. Might have a great career ahead with Zscaler; happy that I joined here.
Cons: Not really a con per se, but the team I'm in is still evolving, and product maturity is less. Sometimes customers may come back with unhappy experiences.
But hey, it's a good opportunity to contribute to product development and gain that sort of experience.
5.0
Great place to work
Escalation Engineer • Current Employee
Bengaluru, Karnataka, India
July 12, 2021
Pros: The vision of upper management is great.
The technology is great.
Cons: Nothing I can think of.
- 5.0All Good, No ProblemsEscalation Engineer • Former EmployeeBengaluru, Karnataka, IndiaOctober 22, 2025Pros: All good here, no such problem.Cons: Not that I'm aware of.
- 5.0A great place to workEscalation Engineer • Current EmployeeBengaluru, Karnataka, IndiaSeptember 14, 2021Pros: Even though it is WFH, I felt the work environment is good. Great minds working together and colleagues are supportive. Positive environment, it makes you feel good and grow yourself. Great products within the company, and it's always an opportunity to learn. Might have a great career ahead with Zscaler; happy that I joined here.Cons: Not really a con per se, but the team I'm in is still evolving, and product maturity is less. Sometimes customers may come back with unhappy experiences. But hey, it's a good opportunity to contribute to product development and gain that sort of experience.
- 5.0Great place to workEscalation Engineer • Current EmployeeBengaluru, Karnataka, IndiaJuly 12, 2021Pros: The vision of upper management is great. The technology is great.Cons: Nothing I can think of.
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