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Cloud Operations Engineer
Former Employee
Worked at Zscaler for 4 years
January 20, 2023
1.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

They always have vacancies for this post.

Cons

This team has a lot of company-specific work, with hardly anything to learn except some basic Linux skills. If you are lucky enough, then maybe Python once in a while.

You will find yourself looking into dozens of alerts and following some random runbooks. If you miss even one alert out of 200-300 alerts (each day), then oh God bless you, my child.

Doing weekly upgrades for which you have to wake up at 4-5 am early morning and make sure you have all the commands in a Google document (without having the context of what each command does, because you are not the one who made them).

Be prepared to be on call on any of the national holidays (even on festivals like Diwali).

It's bad, like really BAD in this team.

Advice to Management

Think about the growth of the young people you are mentoring. They have a long way to go.

Bring in more projects and create opportunities for the team where they can explore, learn, make mistakes, and most of all, grow.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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