Solutions Engineer, SMB

1Password is a company that provides password management and digital security solutions for businesses and individuals.
Remote
Cybersecurity

Description For Solutions Engineer, SMB

1Password is seeking a Solutions Engineer, SMB to join their remote team in the UK. This role is crucial in supporting the sales teams and customers, creating resources, and elevating the understanding of 1Password. The ideal candidate will have experience in customer-facing roles, preferably in SaaS/Security/Technology environments, with strong communication and presentation skills. They will respond to vendor requests, create knowledge-base content, and provide training to both customers and team members. The role involves occasional travel for in-person engagements. 1Password offers comprehensive benefits including health and wellbeing programs, growth opportunities, and a flexible remote work environment. The company values diversity and inclusion, and is committed to fostering an equitable workplace.

Last updated 3 days ago

Responsibilities For Solutions Engineer, SMB

  • Work with self-service and SMB customers to share product knowledge
  • Provide training to customers and team members
  • Respond to vendor requests, security questionnaires, and legal requests
  • Write and manage knowledge-base content for Go-to-market
  • Record video resources for internal and customer use
  • Be a resource for Go-to-market questions regarding 1Password
  • Create materials for learning about and using 1Password
  • Occasional travel for in-person engagements

Requirements For Solutions Engineer, SMB

  • Experience in a customer-facing role, preferably in SaaS/Security/Technology environment
  • Ability to communicate technical information to a general audience
  • Superior presentation and writing skills
  • Sharp eye for detail and commitment to high-quality standards
  • High level of adaptability and ability to manage multiple projects
  • Strong time management skills
  • Ability to work independently and in a team setting
  • Personal experience with 1Password or another password manager is a bonus

Benefits For Solutions Engineer, SMB

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Parental Leave
Equity
401k
Education Budget
  • Maternity and parental leave top-up programs
  • Wellness spending account
  • Generous PTO policy
  • Company-wide wellness days off
  • Wellness Coach membership
  • Comprehensive health coverage
  • Employee stock option program
  • Retirement matching program
  • Training budget and learning sessions
  • Free 1Password account
  • Paid volunteer days
  • Fully remote environment
  • Peer-to-peer recognition through Bonusly

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