Senior iOS Software Engineer, Community Support Platform - Chatbot

Founded in 2007, Airbnb connects hosts offering unique stays with guests worldwide, facilitating authentic community connections through travel experiences.
$185,000 - $223,000
iOS
Senior Software Engineer
Remote
5+ years of experience
AI · Consumer

Description For Senior iOS Software Engineer, Community Support Platform - Chatbot

Join Airbnb's Community Support Platform (CSP) team as a Senior iOS Software Engineer, where you'll be at the forefront of revolutionizing customer service through AI integration. This role combines cutting-edge technology with exceptional customer support, focusing on creating an AI-driven chatbot system that enhances the user experience.

As a key member of the team, you'll work on developing innovative solutions that bridge AI capabilities with support ambassador expertise. The position requires strong iOS development skills, with particular emphasis on creating scalable applications that serve a high volume of users. You'll be instrumental in shaping the technical vision and delivering flexible, efficient solutions that impact millions of users globally.

The role offers an exciting opportunity to work with diverse, talented engineers in a collaborative environment where continuous learning and innovation are valued. You'll be involved in every aspect of the development cycle, from technical design to production deployment, while working closely with cross-functional teams including product, design, and other engineering disciplines.

This position offers competitive compensation, including a base salary range of $185,000 to $223,000 USD, plus potential bonus and equity opportunities. As a remote-eligible position within the US, you'll have the flexibility to work from home while maintaining occasional in-person connections with the team.

If you're passionate about creating exceptional mobile experiences, have strong technical expertise in iOS development, and want to be part of transforming customer service through AI technology, this role at Airbnb offers an excellent opportunity to make a significant impact while working with cutting-edge technology in a supportive, innovative environment.

Last updated 16 hours ago

Responsibilities For Senior iOS Software Engineer, Community Support Platform - Chatbot

  • Work cross-functionally with product, design, and engineering teams
  • Drive and contribute to full development cycle: technical design, development, test, experimentation, analysis, and launch
  • Review code and design docs, provide feedback on product specs and mocks
  • Nurture a culture of technical quality from design through production operations

Requirements For Senior iOS Software Engineer, Community Support Platform - Chatbot

  • 5+ years experience developing iOS applications at scale
  • Expertise in Swift or Objective-C, UIKit, and SwiftUI
  • Strong product sense and passion for UI/UX product development
  • Ability to collaborate with Product Management, Design, Data and other engineers
  • Bachelor's and/or Master's/PhD degree, preferably in CS, or equivalent experience
  • Knowledge of UI architecture and UI performance

Benefits For Senior iOS Software Engineer, Community Support Platform - Chatbot

  • Employee Travel Credits
  • Bonus eligible
  • Equity

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