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Backend Software Engineer, AI/LLM for AI Voice Agent - San Francisco

World's leading integrated customer communications and intelligence platform for growing businesses, trusted by over 20,000 companies worldwide.
$130,000 - $220,000
Backend
Mid-Level Software Engineer
Hybrid
501 - 1,000 Employees
2+ years of experience
AI · Enterprise SaaS
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Description For Backend Software Engineer, AI/LLM for AI Voice Agent - San Francisco

Aircall, the world's leading integrated customer communications platform, is seeking a Backend Software Engineer specializing in AI/LLM for their AI Voice Agent team in San Francisco. With a global presence across nine offices and serving 20,000+ companies, Aircall is revolutionizing business communications through AI-powered solutions. The role demands expertise in backend engineering and LLMs, focusing on designing and developing critical AI features. You'll join a dynamic team valuing customer obsession and continuous learning, working on innovative voice solutions. The position offers competitive compensation ($130,000-$220,000) plus equity and comprehensive benefits. The ideal candidate brings 2+ years of backend experience and strong LLM programming skills. This opportunity combines technical challenges with real business impact, perfect for engineers passionate about AI and scalable systems. Aircall's culture emphasizes work-life balance, diversity, and professional growth, making it an exciting time to join their journey of transforming customer communications.

Last updated a month ago

Responsibilities For Backend Software Engineer, AI/LLM for AI Voice Agent - San Francisco

  • Participate in requirements analysis for technical and business solutions
  • Propose innovative solutions based on AI landscape trends
  • Design, architecture, and end-to-end delivery of AI key modules
  • Write clean scalable code and test and deploy applications and systems
  • Revise, update, refactor, and debug code
  • Deliver high quality, secure, voice solutions
  • Product and platform performance optimization and live site monitoring
  • Participate in on-call rotation for critical system issues

Requirements For Backend Software Engineer, AI/LLM for AI Voice Agent - San Francisco

Python
TypeScript
Node.js
  • 2+ years of experience in back-end software engineering
  • Demonstrated programming experience with LLMs (system prompting, prompt engineering, tool use)
  • Expert proficiency in Python or Typescript/Node.js and AWS (nice to have)

Benefits For Backend Software Engineer, AI/LLM for AI Voice Agent - San Francisco

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
Parental Leave
Commuter Benefits
  • Competitive salary package & equity
  • Medical, dental, and vision insurance (100% covered)
  • 401k plan with company matching
  • Unlimited PTO
  • Wellness, commuter, and childcare reimbursements
  • Generous parental leave policy