ServiceNow Analyst/Developer

Alcon, the global leader in eye care, is seeking a ServiceNow Analyst/Developer to join their IT team in Warsaw, Poland. This role combines technical expertise in ServiceNow platform development with business analysis, focusing on automated testing and service improvement. The position requires someone with strong experience in ServiceNow, automated testing frameworks, and service modeling.

The role involves designing and executing automated test scripts, collaborating with application owners for service modeling, and driving continuous improvement initiatives. You'll work with a global team in an agile environment, contributing to the company's mission of helping people see brilliantly through innovative eye care solutions.

The ideal candidate will bring at least 3 years of ServiceNow platform experience, mandatory certifications in ServiceNow System Administration and ATF Administration, and a strong understanding of ITIL principles. This is an excellent opportunity for a mid-level professional looking to grow in a healthcare technology environment while working with cutting-edge enterprise software.

Alcon offers an attractive compensation package including medical benefits, insurance, and various allowances. The position features a hybrid work model with 3 days in their new Warsaw office and 2 days remote, providing an excellent work-life balance. The company's global presence and focus on innovation make this an exciting opportunity for career growth in a meaningful industry.

Working at Alcon means joining a company with a 75+ year history of innovation in eye care, operating in 180 countries worldwide. You'll be part of a team that develops and manufactures innovative devices for the full lifecycle of eye care needs, from surgical equipment to consumer products.