Alcon, the global leader in eye care, is seeking a ServiceNow Analyst/Developer to join their IT team in Warsaw, Poland. This role combines technical expertise in ServiceNow platform development with business analysis, focusing on automated testing, application modeling, and continuous service improvement. The position offers an opportunity to work with a leading medical device company while implementing and maintaining critical IT service management solutions. The role requires strong technical skills in ServiceNow, including ATF and CSDM, combined with business acumen and stakeholder management abilities. Working in a hybrid model, you'll be part of a global team driving digital transformation in healthcare technology. The position comes with comprehensive benefits and the chance to impact global eye care delivery through technology solutions.