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ADC FOC Systems Engineer, ADC FOC

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
$83,100 - $185,000
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For ADC FOC Systems Engineer, ADC FOC

Amazon Data Services is seeking a Systems Engineer for their Amazon Dedicated Cloud (ADC) Facility Operations Center (FOC). This role is crucial for ensuring 24/7 monitoring and reporting of data center physical infrastructure.

The position involves managing medium to high-impact projects from conception to completion, focusing on global continuity in tooling, automation, and reporting across multiple FOC instances. The role requires both independent work and collaboration with internal/external support groups, including engineering and automation teams.

Key responsibilities include training FOC engineers in Cloud Services and AI, developing automation solutions to reduce manual work, creating performance dashboards, and owning tools to enhance customer experience. The position requires obtaining and maintaining an active TS/SCI security clearance with polygraph.

The ideal candidate will:

  • Have strong technical expertise in scripting languages (Python, Ruby, Java, SQL)
  • Be experienced with AWS services (CloudWatch, CloudFormation, S3, Lambda, SNS, SQS)
  • Possess excellent communication skills to explain complex technical concepts
  • Have proven project management experience
  • Be capable of working independently while collaborating with various teams

The role offers competitive compensation ranging from $83,100 to $185,000 based on location and experience, plus comprehensive benefits including medical coverage, 401k, and career development opportunities. This position supports Amazon's mission to be Earth's most customer-centric company and offers the opportunity to work with cutting-edge technology in a dynamic environment.

The FOC team is critical to AWS Infrastructure Services, supporting all AWS data centers globally. You'll join a diverse team of professionals working on challenging problems that impact global cloud infrastructure. Amazon values diverse experiences and work-life harmony, offering flexibility and an inclusive culture that welcomes bold ideas.

Last updated a day ago

Responsibilities For ADC FOC Systems Engineer, ADC FOC

  • Operate independently with limited direct management
  • Act as a systems escalation point for FOC engineers
  • Participate in an on-call rotation supporting infrastructure and tooling support
  • Provide consistent training and guidance to FOC engineers
  • Refine existing processes and create new standard processes
  • Develop and maintain global ADC FOC tools using scripting languages and AWS services
  • Communicate complex technical information to non-technical audience
  • Drive projects with moderate-high complexity
  • Establish performance benchmarks and conduct audits
  • Track and provide status updates on FOC tooling

Requirements For ADC FOC Systems Engineer, ADC FOC

Python
Ruby
Java
  • 3+ years of technical support experience, or Bachelor's degree in engineering or equivalent
  • 3+ years of electrical, mechanical, and controls systems experience
  • Experience documenting technical customer issues
  • 3+ years of technical project or program management experience
  • Experience with Amazon services such as CloudWatch, CloudFormation, S3, Lambda, SNS, SQS etc.
  • 2+ years of scripting language experience

Benefits For ADC FOC Systems Engineer, ADC FOC

Medical Insurance
401k
  • Medical benefits
  • Financial benefits
  • Work-life harmony
  • Career development resources
  • Mentorship opportunities
  • Knowledge-sharing programs

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