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Application Engineer IV

Global technology company specializing in e-commerce, cloud computing, digital streaming, and artificial intelligence.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS
This job posting is no longer active.

Job Description

Join Amazon's Kindle Engineering Support team as an Application Engineer IV, where you'll be part of the team behind Amazon's newest innovation. This role combines high-level technical support with development responsibilities, focusing on maintaining and improving Amazon's digital product ecosystem. As a senior member of the team, you'll provide tier 3/4 production engineering support while mentoring other engineers and working on critical software deployments.

The position requires expertise in multiple programming languages including Python, Perl, and potentially Java, along with strong Unix/Linux knowledge. You'll be responsible for troubleshooting complex technical issues, developing automation tools, and ensuring smooth operations of distributed applications. The role offers an opportunity to work with cutting-edge technology while supporting Amazon's world-class software products.

This is an ideal position for experienced engineers who enjoy both hands-on technical work and leadership responsibilities. You'll be working in a fast-paced environment where quick learning and the ability to handle multiple concurrent tasks are essential. The role provides exposure to various aspects of Amazon's digital infrastructure while allowing you to make significant contributions to the company's technical operations.

Working at Amazon means being part of a global technology leader, with opportunities to influence and improve systems used by millions of customers. You'll benefit from Amazon's innovative culture, collaborative environment, and the chance to work with some of the best minds in technology. The position offers competitive compensation and the satisfaction of solving complex technical challenges while helping to maintain Amazon's world-class digital services.

Last updated 3 months ago

Responsibilities For Application Engineer IV

  • Mentor and train other support engineers on day to day activities
  • Software deployment support in staging and production environments
  • Provide support of incoming tickets and troubleshooting tasks
  • Work on operations and maintenance driven coding projects
  • Develop tools to aid operations and maintenance
  • System and Support status reporting
  • Ownership of one or more Digital products or components
  • Customer notification and workflow coordination
  • Work with support team for handling active support issues

Requirements For Application Engineer IV

Python
Linux
Java
  • 4+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Experience in agile/scrum or related collaborative workflow
  • Experience troubleshooting and documenting findings