Application Engineer, RBS Tech

Amazon's Retail Business Services (RBS) is seeking an Application Engineer to join their team that supports Amazon's worldwide retail business growth. The role combines technical expertise with business impact, focusing on three core areas: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and operational process support for worldwide retail teams.

The position requires a blend of software development and technical support skills, where you'll be responsible for developing automation solutions that leverage Machine/Deep Learning to scale complex tasks. You'll work directly with business teams to understand their needs, implement solutions, and maintain existing applications. The role involves both development work and operational support, including on-call responsibilities.

As an Application Engineer, you'll be part of a team that values continuous learning and improvement. You'll have the opportunity to work on various aspects of the system - from deep technical problems to process improvements and customer interactions. The team culture embraces Amazon's "Work Hard. Have Fun. Make History" principle, with a strong emphasis on sharing frontline learning experiences with development teams.

The role offers diverse opportunities for growth and specialization. Whether you excel at mastering specific domains, managing multiple tasks under pressure, implementing systematic improvements, or focused coding work, there's a place for your skills. You'll be responsible for maintaining service health, creating automation scripts, and working on various technical solutions that improve operational efficiency.

Key responsibilities include translating business requirements into technical solutions, implementing and maintaining applications, creating process automation, and providing critical on-call support. You'll work with modern programming languages, web services, and distributed systems while collaborating with multiple teams to ensure the success of the retail business platform.

The ideal candidate should be passionate about problem-solving, customer experience improvement, and maintaining high-quality standards. The role requires someone who thrives on challenges and is dedicated to finding root causes and solutions to complex problems. This position offers an excellent opportunity to impact Amazon's retail business while working with cutting-edge technologies and a talented team.