Business Intelligence Manager (Lux, Milan, London), EU MFN/SSR 3P Team

We are seeking a Business Intelligence Manager to lead a dynamic team driving impactful data insights for our fast-growing MFN and SSR EU 3P businesses. This role offers the opportunity to innovate by designing and developing new tools to improve both Seller and Customer experience at Amazon.

As the BI Manager, you'll:

• Manage and develop a high-performing BI team
• Collaborate with ISS Data Engineering, WW Tech teams, and EU 3P business stakeholders
• Drive a culture of operational excellence, data quality, and continuous improvement
• Create and manage mechanisms to allocate bandwidth of the BI team
• Grow your team's capabilities through mentorship and training
• Leverage the latest BI tools and technologies

Key responsibilities include:

• Managing a Business Intelligence team with limited guidance
• Setting team priorities and delivering BI solutions
• Influencing both business and technical teams
• Building mechanisms and standards for engineering and operational excellence
• Defining metrics to measure team progress and solution quality
• Delivering BI solutions for complex problems

You'll be part of the MFN/SSR EU 3P team, responsible for:

• MFN (Merchant Fulfillment Network): Owning SX and CX for 3P business where Sellers deliver orders directly
• SSR (Self Service Registration): Managing SX for Sellers registering to sell on Amazon and marketing channels

This role offers a unique opportunity to lead in a critical area of Amazon's EU 3P business, driving data-driven decision making and supporting Sellers in growing their businesses while maintaining high customer experience standards.