Catalog Support Engineer (Level 4), Catalog Support and Programs

The Catalog Support and Programs (CSP) team at Amazon is seeking a Catalog Support Engineer to join their Selection and Catalog Systems team. This role is crucial in maintaining and improving Amazon's vast product catalog systems. The position involves monitoring data flows, resolving technical issues, and driving continuous improvement in catalog quality.

As a Catalog Support Engineer, you'll be the primary point of contact for item-related problems across retail and merchant catalogs. You'll work with complex systems and data sources, requiring strong analytical and technical skills. The role demands someone who can think strategically about business and technical challenges while working effectively across different teams.

The ideal candidate will have a technical background with experience in scripting and system troubleshooting. You'll need to be comfortable with ambiguity, have excellent attention to detail, and possess strong communication skills. The role offers the opportunity to work with cutting-edge technology at scale, solving complex problems that directly impact Amazon's global catalog systems.

Key responsibilities include monitoring data flows, meeting SLA requirements, conducting data research, and implementing solutions for catalog quality improvement. You'll also be involved in migrating metadata and business rules to new platforms, requiring both technical expertise and business acumen.

This is an excellent opportunity for someone who enjoys working with data, solving complex problems, and has a passion for improving systems at scale. The role offers exposure to Amazon's vast technical infrastructure and the chance to work with teams across the globe.