SDE II, Recipient Experience, SDE II, CSTRAC

Join Amazon's Recipient Experience (REX) team as an SDE II and make a direct impact on millions of customers' experiences. The team is responsible for building customer-facing experiences that deliver a perfectly executed, transparent, and flexible delivery experience. As part of the Customer Shipment Tracking and Control (CSTRAC) team, you'll be instrumental in managing and tracking billions of packages worldwide, developing retail features, and maintaining the package tracking system that answers customers' "Where's my stuff?" questions.

In this role, you'll lead engineering design and development, working with a team of engineers and product partners. The position requires high standards for code quality, testing, and operational excellence. You'll create mechanisms for achieving results and iterating improvements, with the autonomy to build solutions from Day One.

The CSTRAC team manages the entire package tracking ecosystem, from customer-facing websites to underlying technology. We're focused on providing advanced, modular service architecture for accurate package tracking information and empowering customers to control their delivery experience. Our challenge is creating a cohesive, easy-to-use platform that allows internal Amazon teams to self-serve while maintaining scalability.

This is an opportunity to shape the future of package tracking and management at one of the world's largest e-commerce companies. You'll work with cutting-edge technology, solve complex technical challenges, and directly impact customer satisfaction. The role offers competitive compensation, including base pay ranging from $129,300 to $223,600 depending on location, plus equity and comprehensive benefits.

Join us in innovating the future of package tracking and delivery control systems at Amazon, where your technical expertise will help millions of customers track and manage their deliveries effectively.