Software Development Engineer

Amazon's Device, Digital and Alexa Support (D2AS) technology organization is seeking an experienced Software Development Engineer to join their engineering team. This role offers an exciting opportunity to work on software that impacts millions of customers worldwide through Amazon Echo, Amazon Fire, and Amazon mobile apps.

The position is ideal for engineers who excel at solving complex problems with simple solutions and have a passion for creating innovative support experiences. As part of the D2AS team, you'll be responsible for building intelligent self-service solutions and enabling the tech-support organization with cutting-edge tools and technology.

The role requires strong technical abilities, excellent communication skills, and the capacity to build effective working relationships. You'll be working in an agile environment, solving large-scale engineering challenges, and contributing to the team's technical standards and best practices. The position offers significant growth potential through technical leadership opportunities and the chance to mentor other team members.

D2AS's mission is to make digital experiences effortless for customers by anticipating, evaluating, preventing, and eliminating customer effort. The team combines strategic thinking, technology expertise, and customer experience best practices to deliver seamless support experiences across Amazon's digital products.

The compensation is competitive, ranging from $129,300 to $223,600 per year, depending on location and experience. Amazon offers a comprehensive benefits package including medical, dental, and vision coverage, parental leave options, 401(k), and paid time off. The company values diversity and inclusion, welcoming candidates from all backgrounds who are passionate about creating exceptional customer experiences.

This role presents an excellent opportunity for engineers who want to make a significant impact on customer experience while working with cutting-edge technology at one of the world's leading tech companies. You'll be part of a team that's dedicated to innovation and continuous improvement, with the resources and support to grow your career while solving meaningful challenges.