Sr. Product Support Engineer

Here at Amazon, we embrace our differences and are committed to furthering our culture of diversity and inclusion within our teams. Prime Air, an innovative project at Amazon, is seeking an experienced Engineer for the Product Support Organization team. This role involves driving deployment of hardware and software functionality, investigating issues, and designing ground support equipment for a critical program across various disciplines.

The ideal candidate will have:

• Exceptional troubleshooting capabilities
• Ability to innovate in a constrained design space
• Excellent communication skills
• Experience working with interdisciplinary teams
• Expertise in developing functional specifications, design verification plans, and test procedures
• Knowledge of component selection and reliability
• Experience with prototyping, implementation, and design of complex mechanical products

You'll work with engineering, manufacturing, and operational functions across all Prime Air teams to drive efficient delivery and solve ambiguous problems. The role requires strong customer focus, problem-solving skills, regulatory understanding, and the ability to convert lessons learned into requirement updates.

This position offers an exciting opportunity to work on cutting-edge technology in the field of drone delivery, contributing to Amazon's mission of getting items to customers quickly, cost-effectively, and safely in less than an hour. You'll be part of a team of scientists, engineers, aerospace professionals, and futurists working on scalable solutions for the future of delivery.

The compensation for this role ranges from $128,600 to $213,600 per year, depending on the geographic market, along with potential equity, sign-on payments, and a comprehensive benefits package.

Join Amazon Prime Air to drive innovation, apply state-of-the-art technologies to real-world delivery challenges, and make history in the field of autonomous delivery systems!