Support Engineer, CMT, CMT Systems

Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. Amazon's pricing team is seeking a Support Engineer with skills in DevOps, Systems, networking, and Software Engineering to manage existing infrastructure, create new infrastructure, and automate operational and development work.

Key responsibilities include:

• Troubleshooting, diagnosing, and resolving operational issues
• Developing monitoring solutions
• Performing infrastructure maintenance and configuration
• Updating, tracking, and resolving technical challenges
• Collaborating with the development team
• Updating and enhancing current software
• Automating support processes
• Documenting systems

The ideal candidate will become intimately familiar with the architecture of Amazon's systems and be responsible for diving deep into code, developing solutions for customers and services. This role offers the opportunity to work on systems that impact millions of consumers globally, making it an exciting position for those passionate about large-scale technical operations and development.

Basic Qualifications:

• 2+ years of software development experience or 2+ years of technical support experience
• Experience in troubleshooting and debugging technical systems
• Unix experience
• Scripting experience in modern programming languages

Preferred Qualifications:

• Knowledge of web services, distributed systems, and web application development
• Experience troubleshooting & maintaining hardware & software RAID
• Experience with REST web services, XML, JSON

Join Amazon's dynamic team and contribute to systems that shape the future of e-commerce and cloud computing. Your expertise will be crucial in maintaining and improving the infrastructure that supports millions of customers worldwide.