Support Engineer, IES RCX

Amazon IES RCX team is seeking a talented Support Engineer to join their innovative team focused on industry-leading products and technologies. This role is integral to initiatives aimed at reducing cost while enhancing customer experience in the Returns area. The position involves working with sophisticated systems that operate 24/7 at massive scale, requiring exceptional standards of quality, performance, and reliability.

As a Support Engineer, you'll collaborate with engineers across various n-tier architectures and technologies to deliver solutions for Amazon customers across emerging markets. The role combines technical support with system optimization, requiring both troubleshooting expertise and development skills. You'll be part of a team that values attention to detail and enthusiasm for new technology.

The position offers an opportunity to work with distributed, multi-tiered systems, algorithms, and relational databases. Amazon's inclusive culture empowers team members to deliver the best results for customers. The role requires strong technical capabilities, including experience with modern programming languages and system debugging.

This is an excellent opportunity for someone passionate about technical support and system reliability, offering exposure to Amazon's vast technical infrastructure and the chance to work on systems that impact millions of customers. The role provides a perfect blend of hands-on technical work and customer-focused problem solving, making it ideal for engineers who enjoy both technical challenges and delivering practical solutions.

Working at Amazon means being part of a global leader in technology and innovation, with opportunities for professional growth and development. The company's commitment to customer obsession and operational excellence makes this an exciting opportunity for those looking to make a significant impact in a dynamic, fast-paced environment.