ServiceNow Platform Developer, Employee Experience and Productivity

A global technology company that designs, manufactures, and sells consumer electronics, software, and services.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For ServiceNow Platform Developer, Employee Experience and Productivity

Apple Information Systems and Technology is seeking a skilled ServiceNow Platform Developer to enhance their employee support experience. This role combines technical expertise with business process optimization, focusing on the ServiceNow platform implementation.

As a ServiceNow Platform Developer, you'll be at the forefront of building and maintaining enterprise-scale applications that power Apple's internal services. You'll work directly with process owners, implementation teams, and infrastructure teams to deliver robust solutions that enhance employee experience and productivity.

The role demands strong technical capabilities in ServiceNow development, including custom workflows, business rules, and UI policies. You'll be responsible for both ITSM and HRSD modules, ensuring optimal performance and scalability. Integration work with enterprise systems using REST APIs forms a crucial part of the position.

Key aspects of the role include:

  • Developing and implementing custom ServiceNow solutions
  • Configuring core ITSM and HRSD applications
  • Creating integrations with enterprise systems
  • Ensuring platform performance and user satisfaction
  • Leading testing and quality assurance efforts
  • Managing platform upgrades and maintenance
  • Documenting technical implementations

The ideal candidate brings 6+ years of enterprise application experience, strong JavaScript skills, and ServiceNow platform expertise. You'll join Apple's innovative environment where changing the world is part of the job description. This role offers the opportunity to impact how Apple's employees interact with internal services, making their work lives more efficient and productive.

If you're passionate about technology, problem-solving, and creating exceptional user experiences, this role offers the perfect blend of technical challenges and meaningful impact at one of the world's most innovative companies.

Last updated 3 hours ago

Responsibilities For ServiceNow Platform Developer, Employee Experience and Productivity

  • Design and develop custom workflows, business rules, and UI policies in ServiceNow platform
  • Configure and customize core ITSM/HRSD applications
  • Design and implement integrations between ServiceNow and other enterprise systems using REST APIs
  • Perform troubleshooting and resolve platform issues
  • Conduct unit and functional testing for configurations and customizations
  • Assist in platform upgrades and maintenance
  • Create technical documentation for configurations and customizations
  • Collaborate with stakeholders and cross-functional teams

Requirements For ServiceNow Platform Developer, Employee Experience and Productivity

JavaScript
Node.js
  • 6+ years of experience building and supporting enterprise scale applications
  • 5+ years experience in JavaScript, HTML, CSS, and ServiceNow's Glide API
  • 2+ years experience with AngularJS or other frameworks used in ServiceNow's Service Portal
  • BS or MS in Computer Science or relevant engineering degree

Benefits For ServiceNow Platform Developer, Employee Experience and Productivity

  • Work environment unlike any other
  • Career advancement opportunities
  • Innovation-focused culture

Interested in this job?

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