Senior Engineer, Machine Learning

CarMax, the nation's largest used car retailer, is seeking a Senior Engineer, Machine Learning to join their GenAI team. This role offers an exciting opportunity to work at the intersection of automotive retail and cutting-edge artificial intelligence technologies.

The position focuses on developing and implementing advanced search and recommendation systems that will directly impact CarMax's omni-channel customer experience. As a Senior Engineer, you'll be working with state-of-the-art machine learning models, particularly in the areas of Generative AI and semantic search.

The role is based in either Richmond, VA Technology Innovation Center or Dallas Technology Hub in Plano, TX, with a hybrid work arrangement. You'll be part of a company that's recognized as one of the FORTUNE 100 Best Companies to Work For®, with a strong commitment to employee development and diversity.

Key responsibilities include developing advanced capabilities in semantic search and recommendation systems, building robust monitoring and evaluation pipelines, and mentoring other engineers. You'll work with modern technologies including vector databases, cloud services like Azure AI Search and AWS Kendra, and implement retrieval-augmented generation (RAG) architectures.

The ideal candidate will bring 4+ years of relevant experience, strong technical expertise in machine learning and information retrieval, and excellent communication skills. This role offers the opportunity to work on meaningful projects that directly impact how customers interact with one of America's most innovative automotive retailers.

CarMax offers a collaborative work environment with over 25,000 associates nationwide, providing opportunities for career growth and development. The company's commitment to innovation, transparency, and integrity extends from its customer experience to its treatment of employees.