Network Support Engineer, Fall 2025 (Meraki)

Cisco Meraki is offering an exciting 4-month internship opportunity for Network Support Engineers in Chicago or San Francisco. This role is part of Meraki's Network Support Engineering team, which handles troubleshooting across their entire product line including wireless access points, security appliances, cameras, switches, and Systems Manager application.

The internship program provides a comprehensive learning experience through structured classroom instruction, hands-on lab work, and real-world troubleshooting scenarios. Interns will work under the guidance of a dedicated Meraki Intern Instructor/Mentor to develop a strong foundation in networking fundamentals and customer support skills.

The position offers valuable exposure to enterprise networking technologies and the chance to work with Cisco Meraki's cutting-edge cloud-managed solutions. Interns will gain practical experience through various activities including CCNA preparation, working with Packet Tracer, conducting lab tests, and analyzing network issues using tools like Wireshark.

This is an excellent opportunity for students pursuing degrees in computer science, IT, or related fields to gain hands-on experience in network engineering and technical support. The role offers competitive compensation ranging from $44,000 to $130,000 USD, along with comprehensive benefits including medical, dental, vision insurance, and a 401(k) with company match.

Ideal candidates should be passionate about networking technology, demonstrate strong problem-solving abilities, and have excellent communication skills. While networking certifications and previous technical support experience are advantageous, the program is designed to provide thorough training and mentorship to help interns succeed in their role.