Technical Consulting Engineer - Collaboration (UCCE/UCCX)

Join Cisco's Customer Experience (CX) organization as a Technical Consulting Engineer specializing in Collaboration technologies. This role combines technical expertise with customer-facing responsibilities, focusing on supporting Cisco's enterprise collaboration solutions. You'll work with cutting-edge technologies like UCCE, UCCX, and various Cisco communication platforms while solving complex technical challenges for customers.

As a Technical Consulting Engineer, you'll be instrumental in maintaining and troubleshooting critical communication systems, ensuring optimal performance and customer satisfaction. The position requires deep knowledge of voice services, SIP protocols, and network troubleshooting, making it ideal for experienced engineers passionate about both technology and customer service.

Cisco offers comprehensive benefits, including health insurance, 401(k) matching, and flexible time off. The company's commitment to employee development is evident through extensive training opportunities and certification support. Working at Cisco means joining a global leader in networking technology, with opportunities to impact how businesses communicate and collaborate worldwide.

The role combines technical depth with customer interaction, making it perfect for engineers who enjoy both solving complex problems and working directly with clients. You'll be part of a team that values innovation, collaboration, and continuous learning, while contributing to Cisco's mission of powering an inclusive future for all.