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Forward Deployed Engineer

Clarion builds advanced AI communication layer for healthcare, automating calls and messages for clinics using AI agents.
$160,000 - $200,000
Backend
Senior Software Engineer
In-Person
11 - 50 Employees
3+ years of experience
Healthcare · AI · Enterprise SaaS
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Description For Forward Deployed Engineer

Clarion is revolutionizing healthcare communication by building the most advanced AI communication layer. The company's AI agents handle high volumes of clinic communications, from scheduling to billing and prescription refills, enabling staff to focus on patient care.

As a Forward Deployed Engineer, you'll be at the forefront of implementing cutting-edge AI solutions in healthcare settings. The role combines technical expertise with customer-facing responsibilities, requiring both strong engineering skills and the ability to work directly with healthcare providers.

The company has raised $5.4M from prestigious investors including Accel, Y Combinator, and Sequoia (scout). Led by a Stanford/Harvard-trained physician CEO and a CTO with experience from Amazon Alexa and Salesforce, Clarion is tackling the critical problem of missed patient calls (30-40%) due to staffing shortages.

You'll work with state-of-the-art technology including LLMs, voice synthesis, and real-time transcription to build sophisticated conversational agents. The role offers the opportunity to work on challenging technical problems like healthcare-specific AI tuning, complex workflow orchestration, and maintaining high-reliability systems while ensuring HIPAA compliance.

The position is based in New York with an emphasis on in-person collaboration, fostering stronger team bonds and faster progress. You'll be part of a growing company that's already serving tens of thousands of patients monthly across virtual care companies, health systems, and major health insurance providers.

This role is perfect for engineers who want to combine technical excellence with direct business impact, working in an early-stage environment that already has proven market traction. You'll have the unique opportunity to shape the future of healthcare communication while working with experienced founders who understand both the technical and healthcare aspects of the business.

Last updated 12 days ago

Responsibilities For Forward Deployed Engineer

  • Embed with customer teams to deploy and optimize AI agents in live healthcare environments
  • Collaborate with engineering and product teams to customize solutions
  • Troubleshoot and iterate on healthcare integrations
  • Drive customer success through onsite training, support, and relationship management
  • Contribute to product roadmap by identifying real-world challenges

Requirements For Forward Deployed Engineer

Node.js
TypeScript
React
PostgreSQL
  • 3+ years of engineering experience with production systems and customer interaction
  • Familiarity with healthcare workflows, EHR integrations, or regulated environments
  • Proficiency in Node.js, TypeScript, React, PostgreSQL
  • Willingness to travel 15-25% of the time
  • Comfortable with ambiguous situations and independent decision-making

Benefits For Forward Deployed Engineer

Equity
  • Equity