Technical Solutions Operations Engineer 2

Datadog, a leading global SaaS company (NASDAQ: DDOG), is seeking a Technical Solutions Operations Engineer (TSOE) to join their growing team. This role sits within their Technical Solutions organization, which comprises over 1,000 customer-facing technical experts worldwide. The position offers an exciting opportunity to work in a startup-like environment while supporting a large-scale technical organization.

The role involves designing and implementing technical solutions using various tools and systems including Zendesk, Jira, AWS, and other platforms. You'll be responsible for creating and maintaining system architecture diagrams, data flow diagrams, and process maps to ensure efficient technology systems. This position requires a blend of technical expertise and business acumen, as you'll be working to enable TS teams to meet their KPIs and strategic goals.

The ideal candidate should have a strong technical background with at least 2 years of experience in Business Systems Engineering or Operations. Proficiency in programming languages like Python, JavaScript, or Java is essential, along with experience in CRM platforms such as Zendesk or Salesforce. The role offers competitive compensation ranging from $86,250 to $126,500 USD, along with comprehensive benefits including healthcare, dental, 401(k) with match, and mental health benefits.

Working at Datadog means joining a company that champions professional development, diversity of thought, and innovation. The company maintains a culture of ownership and collaboration while delivering solutions that help organizations monitor and secure their entire technology stack. This role offers the perfect opportunity for someone who enjoys problem-solving, automation, and has a strong client-centric approach.