Decagon, a well-funded AI company backed by prestigious investors like Bain Capital Ventures and Accel, is revolutionizing enterprise customer support through advanced conversational AI agents. Having raised $100M in funding and serving major clients like Duolingo, Notion, and Rippling, they're at the forefront of AI innovation.
As an Agent Software Engineer, you'll be instrumental in designing, deploying, and optimizing AI agents for enterprise customers. This role perfectly balances strategic thinking with hands-on implementation, putting you at the cutting edge of LLM and AI Agent development. You'll work directly with customers while tackling complex challenges in scaling AI applications.
The ideal candidate brings 3+ years of production development experience, demonstrates strong ownership of problems, and excels in fast-paced coding. Experience with React, TypeScript, and Python is valued, and prior startup or AI product development experience is a plus. The role offers competitive compensation ($170K-$270K plus equity) and comprehensive benefits including medical coverage and flexible vacation policy.
This is an exceptional opportunity for engineers passionate about AI who want to make a direct impact on how enterprises serve their customers. You'll be joining a company with strong financial backing, impressive customer roster, and the chance to shape the future of AI-driven customer support.