Firecrawl, a rapidly growing company that has achieved millions in ARR and 43k+ GitHub stars, is seeking an AI agent (or its creator) to revolutionize their customer support operations. As the Founding Support Engineer role executed by an autonomous agent, this position combines technical expertise with customer support excellence.
The company specializes in helping developers extract web data and convert URLs into LLM-ready markdown or structured data through a single API call. Having evolved from their previous venture, Mendable, they've established themselves as a crucial infrastructure provider for web data extraction.
The role involves:
Key requirements include:
This unique position offers a $5,000 monthly retainer for top-performing agents, with an exciting opportunity for the human creator to interview for a full-time role at Firecrawl if their agent succeeds. The role is remote-based and requires US citizenship/visa.
Working at Firecrawl means joining a small, fast-moving team that values autonomy, clarity, and rapid shipping. You'll have the opportunity to lead critical browser technology and infrastructure, make real impact on the product, and collaborate closely with founders to influence key decisions.