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Production Support Engineer I

Global leader in Fintech and payments, connecting financial institutions, corporations, merchants and consumers.
New York, NY, USABerkeley Heights, NJ, USA
$82,200 - $141,000
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Finance
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Description For Production Support Engineer I

Fiserv, a global leader in Fintech and payments, is seeking a Production Support Engineer I to join their team. This role is integral to building and maintaining the world's best digital operations platform for restaurants. The position offers an opportunity to work with modern technologies including Django/Python and React, while being part of a company that processes millions of financial transactions daily.

The role involves hands-on technical work including debugging production issues, implementing fixes, and contributing to platform upgrades. You'll be part of an on-call rotation system, ensuring platform reliability and maintaining high-quality standards in the production environment. The position requires strong technical skills in Python/Django, JavaScript, React/Redux, and database management (particularly PostgreSQL).

This is an excellent opportunity for an early-career software engineer to gain experience in fintech, working with critical financial systems that impact millions of users. The role offers competitive compensation ranging from $82,200 to $141,000, based on experience and qualifications. The position is based in either New York, NY or Berkeley Heights, NJ, with a structured work schedule from 9:30 AM to 6:30 PM.

The ideal candidate will have 1-2 years of production code experience and be comfortable with modern web development technologies. Additional valuable skills include experience with unit testing (Jest, Pytest), debugging tools (Pdb, Datadog), web architectures, and system monitoring. The role provides exposure to both frontend and backend technologies, offering a comprehensive learning experience in financial technology.

Working at Fiserv means being part of a global leader that moves money and information in ways that move the world. Whether it's credit card transactions, mobile payments, or bank withdrawals, Fiserv's technology is involved in millions of daily financial interactions. This role offers the opportunity to make a significant impact while working with cutting-edge technology in the financial services sector.

Last updated 23 days ago

Responsibilities For Production Support Engineer I

  • Identify root cause for reported defects and implement fixes in production
  • Manage quality in the production environment as part of an on-call rotation
  • Work with other engineers to perform upgrades to platform
  • Contribute unit and integration tests for new and existing features
  • After hours on-call monitoring (rotation based once a week every 2-month period)

Requirements For Production Support Engineer I

Python
React
PostgreSQL
Node.js
JavaScript
  • High School graduate/GED
  • 1-2 years of experience writing production code
  • Experience with Python/Django
  • Experience with JavaScript
  • Experience with React and Redux
  • Experience working with relational databases (Postgres preferably)
  • Experience working in an Agile environment
  • Ability to work 9:30am - 6:30pm