Founding Software Engineer

GigaML is a rapidly growing AI company that's revolutionizing enterprise customer support through advanced AI agents. These agents handle over 1 million customer tickets monthly for individual clients via voice and chat interfaces, serving industry leaders like Postman and Zepto.

As a Founding Software Engineer at GigaML, you'll be at the forefront of developing AI-driven customer support solutions that operate 24/7 with exceptional accuracy and reliability. The role requires a strong technical background in Python, React, and cloud platforms, with experience in handling high-scale operations processing over 40,000 tickets daily.

The ideal candidate brings 3-8 years of experience, preferably with startup exposure. You'll be responsible for building and owning product lines, driving technical decisions, and collaborating closely with co-founders to translate business vision into reality. The position offers significant growth opportunities in a fast-paced environment backed by prestigious investors including YC President Garry Tan and Nexus Venture Partners.

This role is perfect for engineers who want to make a meaningful impact in the AI industry while working with cutting-edge technology. You'll have the autonomy to drive initiatives and shape the company's technical direction, all while working alongside top-tier talent in a dynamic, innovative environment that's pushing the boundaries of what's possible in customer support automation.