SRE Support Engineer

Gigster is seeking experienced SRE Support Engineers to join their elite Talent Network, working on cutting-edge projects for both startups and Fortune 500 companies. This role combines technical expertise with customer support, requiring deep knowledge of cloud technologies and container orchestration.

The position offers unique flexibility as part of the Gigster Talent Network, where engineers can choose their projects and set their rates. The role requires working either UK or Pacific time zone hours, supporting internal IaaS and providing comprehensive technical support from onboarding to advanced problem-solving.

Key technical requirements include extensive experience with AWS, Kubernetes, Docker, and Linux administration. The ideal candidate will have at least 5 years of experience supporting highly scalable applications and web services. Strong English communication skills are essential as the role involves direct interaction with a technical customer base.

The role involves a wide range of responsibilities, from troubleshooting complex infrastructure issues to contributing to knowledge base articles and participating in post-mortem reviews. Engineers will work in a collaborative environment, focusing on operational excellence and continuous improvement.

Gigster offers a unique working model where you can choose from various 'Gigs' that match your interests and schedule, whether part-time, short-term, or full-time long-term positions. The platform provides access to diverse, high-quality projects from international clients, offering opportunities to work with cutting-edge technologies and make a significant impact.

The recruitment process includes multiple stages: English proficiency assessment, technical assessment, recruiter screen, and technical interview, designed to maintain the high standards of the Gigster Talent Network. Successful candidates will join an exclusive network of top-tier developers, working on innovative projects that push the boundaries of technology.