Lead Sales Engineer

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently.

As a Lead Sales Engineer on the Enterprise team, you will fill a key role in ensuring our prospects and customers have a high quality experience when evaluating and purchasing Gong products. Sales Engineers at Gong are not your typical SEs who give demos day in and day out. We are strategic resources deployed to solve complex use cases when no one else can.

Responsibilities:

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
• Thoroughly understand all aspects of the Gong platform to explain and demo the technology to all types of users.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
• Expertly demonstrate how Gong's platform can solve prospect/customer needs and help them achieve their desired business outcomes.
• Partner with Sales to perform use case discovery sessions to uncover company's desired business outcomes and pain points.
• Assist prospects and customers with POCs and Pilots.
• Execute the build and delivery of solution-based demos/solution architecture diagrams for customers with highly complex use cases.
• Craft content to show customers how to leverage Gong for specific use cases.
• Solution complex business and technical requirements and explain them in simple terms.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Help eliminate bottlenecks by working cross-functionally to get deals across the line.
• Partner with and support Marketing on demand gen activities.
• Contribute reusable assets to the Sales Engineering team and the company at-large.
• Collaborate with Product Marketing, Product Management, and Engineering to share voice of the customer feedback and influence product roadmap and GTM strategies.

This role offers an exciting opportunity to work with cutting-edge AI technology in a fast-growing company, while developing your skills in sales engineering, customer relations, and technical problem-solving.