Cloud Engineer II, Reliability, Professional Services, Google Cloud
Description For Cloud Engineer II, Reliability, Professional Services, Google Cloud
Google Cloud is seeking a Cloud Engineer II, Reliability, for their Professional Services team. This role involves guiding customers through their cloud journey, helping businesses thrive using Google's global network, web-scale data centers, and software infrastructure. As a Cloud Reliability Engineer, you'll work with Google Cloud customers to build and improve their Site Reliability Engineering (SRE) practices and systems. You'll help customers balance reliability and velocity through systems design, metrics and monitoring, capacity planning and scaling, incident response, and more. This position requires a Bachelor's degree in Computer Science or equivalent experience, 5 years of experience in Cloud Reliability Engineering, and expertise in cloud technologies, coding, and modern application design. The role involves educating customers on SRE best practices, reviewing technical incidents, creating technical content, and traveling to customer locations. Google Cloud accelerates digital transformation for organizations worldwide, delivering enterprise-grade solutions and tools for sustainable development. The company values diversity and inclusion, offering equal employment opportunities to all candidates.
Responsibilities For Cloud Engineer II, Reliability, Professional Services, Google Cloud
- Educate customers on SRE best practices, guiding them in developing and implementing Service Level Indicators (SLIs)/Service Level Objective(SLOs), operational policies, and reliability assessments
- Review technical incidents, leveraging various analysis tools and data insights to drive customer solutions and product improvements
- Create and deliver engaging, informative technical content (tutorials, presentations, etc.) adapted to diverse audiences, showcasing SRE expertise and influencing industry trends
- Empower customers to achieve reliability goals by suggesting code-level resolutions, recommending self-service tools and documentation, and proactively identifying opportunities to improve the support experience
- Travel to customer locations, providing technical guidance and building relationships with key stakeholders
Requirements For Cloud Engineer II, Reliability, Professional Services, Google Cloud
- Bachelor's degree in Computer Science or equivalent practical experience
- 5 years of experience applying Cloud Reliability Engineering principles and practices, including experience with system design, performance, incident management, and automation
- Experience designing cloud enterprise solutions and supporting customer projects to completion
- Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C++) including data structures, algorithms, and software design
- Experience with modern applications, platform, or infrastructure design (e.g. Kubernetes, Apigee, or Openshift)
Benefits For Cloud Engineer II, Reliability, Professional Services, Google Cloud
- bonus
- equity
- benefits
